Analytics 2.0

Much more than just tagging

Blogger Fest in Buenos Aires

If you are a blogger or you are just starting with a new blog you cannot miss Blogger Fest next Tuesday (4th of December) in Ambient House, Guemes 3560, Buenos Aires – Argentina.

Blogger Fest

It’s a great initiative from Sonico with collaboration of TercerClick and Mac Station.

If you would like to go and have no invitation yet, you can get one here. How?

We have two tickets:

1- If you are a registered user from Analytics 2.0 just send us an email, the first email I receive (from a registered user!) get the ticket.

2- If you are a non-registered user, register to Analytics 2.0, the first new registration we receive gets the other ticket.

Thats simple, we would love to see you there!!!

Blogger Fest

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Analytics 2.0 is running MS Gatineau

Two weeks ago I received the invite for joining the MS Gatineau Beta test. Unfortunately this month I am very busy so I had, during last two weeks, time to setup Gatineu. Anyways, I received a reminder and finally did it.

Analytics 2.0 MS Gatineau

I’ll let Gatineu collect information from one or two weeks and then I’ll publishing a MS Gatineau Review. Let’s see ;-)

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The importance of a good information source

As we are saying for a very long time, if you are not able to believe in the information you are using to make decisions (at least with some certainty) it means you are putting your company under a very risky situation.

Today Techcrunch posted a very interesting note about Alexa (we also talked about the low certainty of this information source long time ago). This note says that even when some information sources like comscore are measuring small sites incorrectly while with larger sites are more precise, but Alexa seems to get everything wrong, no matter how large or small the site.

Alexa incorrect information

Techcrunch shows lot of examples where Alexa is displaying incorrect data, but there is something Techcrunch is not considering and / or communicating, which is the fact that Alexa is a panel which is sampling certain group of users that are not representative of the total internet population. So the problem is not that Alexa is having problem showing or processing the information, the problem is on the base, they are not correctly sampling.

Let me put it this way, if you take two bowls and prepare by separated a soup in each of them. Same quantity of ingredients, same quantity of salt, everything same. Then take a spoon and test one of them with your lips, you could infer that the rest of the one you have tasted has the same taste, but you cannot say that because you tasted the soup from one of the bowls, the other one is gonna have the same taste even when you use the same recipe.

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Towards the proper use of surveys

These days many websites are conducting surveys among their users, the availability of free tools is a key factor to understand their increasing use. But unfortunately are not always used in an appropriate manner.

While the questionnaire is the basis of any survey and the great determinant of the success or failure of it, it is not just about generating some questions. Actually one of the biggest errors is arming a questionnaire with a lot of questions, poorly drafted and with non-clear choices.

In this whitepaper [download=3] you will find quite simple recommendations that we suggest to having in mind when planning an online survey (registered users only, click here to register)

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Welcome aboard!!!

I am very glad to announce that Justo Ibarra had joined us as a collaborator.

Welcome aboard

Justo has a Bachelor in Sociology and a Masters Degree in advanced quantitative statistical techniques. In the labor field has a significant background in market research projects for companies like, General Mills, Mc Donald’s, Unilever, Pepsi, HP, Google, Microsoft, among others.
I would like to personally thanks Justo for taking this challenge and welcome aboard!!!

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Relax – Microsoft Gatineau Demographic information is well protected

Finally Microsoft is officially providing information about how they track, process and manipulate Demographic data for the Microsoft Gatineau Demographics report (view white paper here). Thanks Ian for this information!

Demographic information at Gatineau

The process is as follows:

1- Once a new user register to Windows Live or MSN a LiveID and an ANID (Anonymous ID)are generated simultaneously.

2- The ANID is derived by applying a one-way cryptographic hash function to the LiveID. A one-way cryptographic hash function ensures that there is no practical way of deriving the original value from the resulting hash value—that is, the process cannot be reversed to obtain the original number..

3- Each time a registered user logs in, Microsoft’s system applies the hash function to the LiveID to generate an ANID, and each ID is put in a separate cookie on the computer.

4- The advantage of using a one-way cryptographic hash function is that although the same number is guaranteed to be generated each time it is applied to a given LiveID, it is virtually impossible to reverse the process. In other words, it is extremely difficult to use a given ANID (with or without knowing the hashing algorithm) to derive the original LiveID value. Because all personally and directly identifying information about a user is stored on servers in association with a LiveID rather than an ANID, there is no practical way to link data stored in association with an ANID back to any data on Microsoft servers that could personally and directly identify an individual user.

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Google launched an awesome new feature – Site Search -

Google analytics always shown what people was searching to reach your site, but since the last 2nd of September it’s also possible to know what are people looking at within your site.

Google Analytics Site Search

The first feature (referral sources) tells you what was the people looking for when fount your site (just those that finally fount your site) while the second one, the new feature gives you information about what people search in your site when they are already on it.

Why is this awesome? because several things, but mainly because, it could happen that someone fount your site by mistake (was looking for something else not related with your site and your site, for any reason, was in the search result). Once in your site this person gets attracted by the content and does some searches. In this particular case, the keyword is not very important, since apparently the person fount your site as a mistake, but you can get very valuable information about what are people trying to find in your site (or blog) and then, just to give an example, what content you should provide your visitors with.

Google Analytics Site Search

And if you don’t have a search box in your site or blog, google also offers the new Google Custom Search Engine (both free and paid versions are available).

As soon as I read that this new feature was launched, I went to Google Analytics to find the report, and was very easy since it appear in the content section (off course). The included reports are, Overview, Usage, Start Pages, Destination Pages, Categories (just if you set up this parameter in your profile) and trending. As in other reports is also available the Segment menu to cross segment different group of data.

To set up this feature do the follow:

In order to set up Site Search for your profile, you will need to configure your Profile settings. To do so, please follow the steps below:

1. Click ‘Edit Profile’ under Website Profiles for the profile you would like to enable Site Search for.
2. Select the ‘Do Track Internal Search’ radio button in the Site Search section of ‘Edit Profile.’
3. Enter your ‘Query Parameter’ in the field provided. Please enter only the letters that designate an internal query parameter such as ‘q, st,’.
4. Select whether or not you want Google Analytics to strip out the query parameter from your URL.

If you don’t use ‘Categories’ for your Site Search, then hit ‘Save Changes’ to finish. However, if you do use ‘Categories,’ please continue with the steps below:

5. Select the ‘Yes’ radio button under ‘Do you use categories for site search?’
6. Enter your ‘Query Category’ in the field provided. Please enter only the letters that designate an internal query category such as ‘cat, qc,’.
7. Click ‘Save Changes.’

That’s it, Enjoy it!

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