Analytics 2.0

Much more than just tagging

Integration, where are you?

I’ve been my last two days at Adtech San Francisco and I was very surprised (and not) because  none of the Web Analytics Tools where there. Google was there just with Adwords, Yahoo! had no booth, Omniture had no booth neither, Coremetrics the same. Ok you can say, they are big so they don’t need to be there? So, should I think that Adwords is small? You can also say that some of the tools are free and they are part of other business (like Adwords and Google Analytics) and here is when we return to the begining. Information is what makes you generate forecasting scenarios. Without information you are not able to understand what is gonna happen in the future (with and acceptable level of confidence), if you are planning without information from the past then you are just guessing and I’m not sure that guessing could bring you to a acceptable level of confidence.
On the other hand companies like Omniture or Coremetrics where no present there neither, and they charge a lot of money for their services. This has really no explanation to me. I know that were some other analytics events on the region those days, but come on, we (Analytics professionals) are always talking about integration and cannot even share the same space with adveretisers and publishers? Please, is not about Analytics, or Paid Search, Or Organic search, is about Business and businesses require all those things togheter.
So why none of the biggest Web Analytics Companies had no presence? No idea…
Finally there are a lot of new Web Analytics Tools companies all over the world, it was a great opportunity to fill the Web Analytics emptiness left by the other companies… but nothing happened…I’m really confused.
We (Web Analytics professionals) are always saying that clients and agencies are not taking Web Analytics very seriously, but how would they take it seriously if we don’t do it?

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Analytics Ninjas vs Analytics James Bond

During the last HOWA Buenos Aires Mariano Amartino (one of the most recognized bloggers in the region) was presenting the topic Analytics & Bloggers. He agued that he is not an Analytics expert but just a guy that uses a couple of metrics and a lot of intuition to manage their blogs.

Actually I invited him to challenge us (people working in Analytics). You know, something like “I never used Analytics and I’m very successful”. I had the fantasy that if it is possible to be successful without Analytics then we had a lot to learn from…actually we could even understand why Analytics is not as much developed in this region as it should be.

Mariano’s presentation started and it seemed like he was really accomplishing his objective, he was not talking about Analytics at all…at least he was repeating that he never did Analytics in his life.

Some minutes later Mariano started to give more information about how he managed their projects and… voila! Analytics appeared. Even when he never said “I use/d Analytics” or “I carry on this technique” or what ever else, he begin to mention some activities that are Analytics activities but in an non formal way. Was he lying? I’m sure that he was not. The problem is that there is a lot of people that has an “Analytics Ninja” mind “by defauld”, I call them The Analytics James Bond. They say that they have no idea about Analytics but in fact they are really good Analytics practitioners.

The problem with this profiles is that they are not aware about what they do. Their Analytical mind works automatically, they ask and answer questions in their mind in an almost unconscious way and if you are not aware of what you do, you wont be able to teach other people, ergo the knowledge remains as the Analytics James Bond prisoner.

In my career in the Analytics industry I was face to face with a lot of Analytics James Bond believe me, at a first sight they seemed to be regular civilians but if you talk with them for a while you will get in the fact that they are not. So, stay alert, there are a lot of Analytics James bond trying to leave their knowledge behind bars, you mission is to unmask them and learn!

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